Registered name: LY Service Limited
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
Telephone
+44 7899548322
ly.service@proton.me
What information we collect, use, and why
We collect or use the following information for student education and welfare:
- Names and contact details for students/children
- Names and contact details for carers
- Gender
- Date of birth
- Exam results and qualifications
We collect or use the following information for disciplinary investigations or to prevent, detect, investigate or prosecute crimes:
- Names and contact details for students/children
- Names and contact details for carers
- Gender
- Video recordings of public areas (including entrances and outside spaces to which some or all members of the public have access)
- Audio recordings of public areas (including entrances and outside spaces to which some or all members of the public have access)
- Video recordings of student access areas (including classrooms, corridors, canteens and outside spaces to which students have access)
- Audio recordings of student access areas (including classrooms, corridors, canteens and outside spaces to which only staff have access)
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Video recordings of public areas
- Audio recordings of public areas
- Video recordings of private or staff only areas
- Audio recordings of private or staff only areas
Lawful bases and data protection rights
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for student education and welfare are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- It is to monitor the teaching quality.
Our lawful bases for collecting or using personal information for disciplinary investigations or to prevent, detect, investigate or prosecute crimes are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- It is to protect the safety of our teaching environment.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- It is to monitor the teaching quality.
Where we get personal information from
- Parents or carers
How long we keep information
We will only keep the data when necessary. All data will be removed once the commitment of both sides expire. We will keep all video and audio recording from CCTV less than 2 weeks.
Who we share information with
Others we share personal information with
- Parents and carers
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
1 October 2024